55% Faster Document Search and 60% Fewer Revision Mismatches
Industry: Petrochemical
Region: Asia
Solution: Assai Viewport
Restoring Trust in Engineering Information
In petrochemical operations, maintenance reliability depends on accurate engineering documentation. Even a single revision mismatch can delay critical work. During a turnaround, one incorrect drawing version caused hours of downtime while teams verified the correct document. Engineering information was distributed across SAP, CMMS, project archives, and legacy repositories. Drawings were often static files without contextual navigation, and older scans were not searchable. The result was reduced confidence in documentation and increased operational risk.
The Challenge
The organization faced persistent information control issues:
- Outdated revisions appearing before correct versions
- Tag inconsistencies reducing trust in equipment data
- Manual verification required during critical maintenance tasks
- Fragmented repositories slowing document retrieval
For a petrochemical operator, unreliable information directly impacts maintenance safety and execution quality.
The Solution
Assai Viewport centralized engineering documentation and asset metadata across SAP, CMMS, project archives, and legacy systems.
The implementation introduced:
- P&ID-driven navigation for equipment and related records
- Automated tag normalization across systems
- Improved revision control and version alignment
- OCR and metadata enrichment to make legacy scans searchable
Engineering information became governed, searchable, and context-aware.
Results
Operational reliability improved measurably:
- Document search time decreased by 55%
- Revision mismatches were reduced by 60%
- Maintenance delays were reduced
- Tag inconsistencies were significantly lowered
Teams regained confidence that the information they accessed was accurate and current.
Strategic Impact
In petrochemical facilities, reliable engineering information underpins safe operations and efficient maintenance.
By strengthening revision control, improving tag consistency, and consolidating fragmented systems into one governed platform, the operator reduced operational risk and improved maintenance execution.
Assai Viewport now serves as the trusted engineering information layer across the organization’s asset lifecycle.