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Expertise every step of the way
Implementing new software is a critical step in streamlining your business processes. At Assai, we ensure your transition to our platform is seamless, efficient, and tailored to your needs. Our specialized team of consultants is dedicated to supporting you through every phase of the journey. Whether you need a quick setup or a more complex integration, we provide the expertise and tools to make your implementation a success
Implementation as a Team Effort
Collaborative Process
A successful implementation begins with collaboration, but it is grounded in years of experience and industry best practices. Together, we define the objectives and create a clear project plan based on proven methodologies. Our team works closely with you to identify potential challenges early and ensure a smooth rollout, leveraging our expertise to navigate complexities. Our client-centric approach ensures flexibility in execution, allowing us to adapt to your specific needs and regular consultations and joint planning sessions keep us aligned during the implementation.
A Phased Approach to Empower Your Team
Our approach evolves as your team becomes more familiar with the software:
- Initial Setup
During the first implementation phase, we take the lead in configuring and optimizing the system for your organization. - Joint Collaboration
We work alongside you to share responsibilities and ensure knowledge transfer for subsequent phases, such as onboarding new users. - Independence
Over time, your team takes ownership of the system, which is supported by our resources and training materials.
The Assai Methodology
Kickoff and Planning
We start with a kick-off and planning session to align all stakeholders on project goals, scope, expectations, and responsibilities. It establishes a clear timeline, identifies risks early, and ensures smooth communication and collaboration. This foundation sets the stage for a successful software implementation.
Configuration and Testing
Our team configures the software to meet your needs and rigorously tests every feature to ensure reliability. We then simulate real-world scenarios to confirm that the system operates seamlessly before going live.
Data Migration
We handle complex data migrations with precision, ensuring all historical and operational data is accurately transferred to the new system.
Integration with Existing Systems
Our solutions are designed to integrate seamlessly with your existing IT infrastructure. Whether your setup is on-premises or in the cloud, we ensure Assai works harmoniously with your ecosystem. Our experts specialize in enabling smooth integrations across platforms, providing scalability and flexibility for future growth.
Training and Knowledge Sharing
Empowering your team is a priority. We provide comprehensive training sessions tailored to your users’ roles, ensuring they are confident and proficient in using Assai’s tools.
Go-Live and Support
Our experts are with you every step of the way during go-live, ensuring a seamless transition. Your implementation consultant will proactively resolve any issues during the two-week hypercare period after go-live. After this phase, your account is smoothly handed over to our support team and account manager, who will assist with any ongoing questions or needs.
Supporting You Every Step of the Way
Our services are tailored exclusively for our clients, ensuring that every solution we provide is designed to enhance your experience and meet your unique needs. From implementation to training and beyond, we are dedicated to your success.
Proven Expertise
With decades of experience in project management and document control solutions, we bring a track record of success to every implementation.
Global Support
Our international team can support you wherever you are, offering local insights and global expertise.
Quality in Every Step
We deliver solutions that transform your business processes. Our commitment to quality ensures your system is reliable, efficient, and future-ready.
Ongoing Optimization
Your organization evolves, and so should your software. We offer ongoing optimization services to ensure Assai continues to meet your needs as they grow and change.
What Service Do You Need?
Please tell us how we can support you. Whether it’s implementation, training, or ongoing optimization, we’re here to help. Contact us today to discuss your needs and learn how we can make your project successful.
What Service Do You Need?
Please tell us how we can support you. Whether it’s implementation, training, or ongoing optimization, we’re here to help. Contact us today to discuss your needs and learn how we can make your project successful.
