Assai is always there to help you succeed in your business. We provide end-to-end support and assistance whenever you need it, whether your Assai setup is on-premises or in the cloud.
Our dedicated and experienced consultants and specialists are available around the clock to help you address any technical, functional, or process issues, and to answer any questions.
All support requests are handled via the Assai Service Desk portal, where tickets can be raised and tracked for efficient resolution. A Service Level Agreement (SLA) and solid procedures are in place to guarantee an optimal level and quality of support.
