Assai is here to help you succeed with your Assai deployment. Our team provides complete support whenever you need it, whether your solution runs in the cloud or on-premises.
Our support team is available around the clock to help you get the most out of your Assai solution. Whether you work with Assai DMS, Assai Viewport, or Assai Enterprise, our specialists are here to assist with technical questions, configuration guidance, troubleshooting, and day-to-day usage.
All support requests are handled through the Assai Support Portal. Submit a ticket at any time and our team will respond according to your support agreement and SLAs. The portal allows you to track progress, review updates, and stay informed throughout the entire process.