Industry: Chemical
Region: Global
Solution: Assai Viewport
Overview
Shutdowns and turnarounds are among the most complex and time-critical activities in industrial operations. Every maintenance task depends on accurate engineering information, yet documents, work orders, permits and asset data are often spread across multiple systems.
This global chemical manufacturer needed to improve maintenance and turnaround planning across multiple sites. By connecting engineering documents, maintenance information and plant data, Assai Viewport gave planners and technicians immediate access to trusted engineering information, reducing planning effort, improving coordination and supporting safer turnaround execution.
The Challenge
The organisation relied on multiple systems to manage maintenance activities, engineering documentation and operational information. Critical information was distributed across ERP, PI and engineering systems, making it difficult for planners to build complete work packages and verify that everyone was working with the latest approved information.
This created several operational challenges:
- Engineering information spread across ERP, PI and engineering systems
- Limited visibility into maintenance dependencies and permits
- Slow retrieval of engineering documents during shutdowns and inspections
- Time-consuming coordination between maintenance, engineering and operations teams
Without connected engineering information, turnaround planning became slower, more manual and more susceptible to delays and operational risk.
The Solution
Assai Viewport connected maintenance information, engineering documents and plant information in a single engineering information environment.
Instead of searching multiple systems, planners and technicians could immediately access trusted engineering information within the context of the asset or maintenance activity, improving planning, coordination and execution throughout the turnaround lifecycle.
Key capabilities included:
- Visualise work orders and permits directly on P&IDs
- Connect SAP and engineering document repositories in real time
- Provide centralised access for planners, supervisors and technicians
- Deliver role-based dashboards for maintenance, safety and operations teams
Using a standard web browser, teams gained immediate access to the engineering information required to prepare, coordinate and execute maintenance activities more efficiently.
Result
The organisation achieved measurable operational improvements:
- 40% reduction in turnaround planning time
- 60% faster engineering information retrieval
- 45% reduction in coordination effort
- Reduced operational risk during shutdowns
- Return on investment achieved in less than 12 months
Faster access to trusted engineering information improved planning quality, reduced manual coordination and supported more predictable turnaround execution.
Strategic Impact
Engineering information plays a critical role throughout every shutdown and turnaround. When maintenance teams can quickly access approved drawings, work orders, permits and asset information, they spend less time searching for information and more time executing work safely and efficiently.
Assai Viewport By connecting maintenance information, engineering documents and plant information across existing systems, the organisation established a scalable engineering information foundation that supports safer maintenance, more efficient turnarounds and better operational decision-making across its global operations.