40% Faster Turnaround Planning and 60% Faster Document Retrieval
Industry: Manufacturing
Region: Global
Solution: Assai Viewport
Overview
In heavy industry, shutdowns and turnarounds are high-risk, time-sensitive events. Delays, coordination gaps, or missing documentation can extend downtime and increase safety exposure.
A global manufacturer managing maintenance and turnaround planning across multiple sites struggled with fragmented systems. Maintenance data, engineering documentation, and plant information were spread across ERP systems, PI data sources, and document repositories. The organization required a unified way to visualize work packages and technical data together, ensuring every task was planned with complete, reliable information.
The Challenge
Managing turnarounds across disconnected systems created blind spots and costly coordination delays. Data was distributed across ERP, PI, and engineering systems, limiting visibility into maintenance dependencies and permits. During shutdowns and inspections, document retrieval was slow, increasing preparation time and operational risk. Planners and technicians lacked a single trusted environment to align work orders, permits, drawings, and plant data. In heavy industry, that lack of visibility directly affects safety, schedule adherence, and cost control.
The Solution
Assai Viewport centralized maintenance, safety, and engineering data into one governed visual environment. The platform connected maintenance and engineering systems throughout the turnaround lifecycle, replacing fragmented processes with an integrated interface that delivered accurate, real-time information for every task.
Key capabilities included:
- Work orders and permits visualized directly on P&IDs
- Real-time SAP and document repository integration
- Centralized access for planners, supervisors, and technicians
- Role-based dashboards for maintenance, safety, and operations teams
Through a simple browser interface, users gained immediate access to all maintenance and engineering information needed for turnaround preparation and execution.
Result
The measurable impact was significant:
- Turnaround planning time decreased by 40%
- Document retrieval time was reduced by 60%
- Coordination effort dropped by 45%
- Safety incident risk was reduced
- Return on investment was achieved in under twelve months
Shutdown planning became more structured, predictable, and controlled.
Strategic Impact
By connecting maintenance and engineering systems into one governed platform, the manufacturer gained full control and visibility over turnaround planning and execution.
Assai Viewport now serves as the operational backbone for safe, efficient, and data-driven maintenance across its global heavy-industry operations.