How Assai Viewport helped a global manufacturer unify engineering information across multiple production sites.
Industry: Manufacturing
Solution: Assai Viewport
Scope: Global multi-site operations
Eliminating Engineering Information Silos
As manufacturing operations expanded globally, engineering information became increasingly fragmented. Millions of engineering documents were distributed across systems, formats and regional repositories. Engineers and maintenance teams faced long search times, inconsistent naming conventions and version control challenges.
Accessing trusted engineering information often required navigating multiple systems and manually validating document versions. In complex manufacturing environments, delayed access to engineering information directly impacts maintenance execution, audit readiness and operational safety.
The organisation needed a single engineering information environment that gave engineers and maintenance teams fast, consistent access to the information they needed across every manufacturing site.
The Challenge
With a growing global footprint, the manufacturer experienced:
- Millions of documents scattered across systems and formats
- Long search times causing operational delays
- Duplicate and inconsistent documentation
- Audit complexity driven by version control issues
Without a unified engineering information environment, engineers and maintenance teams spent valuable time searching for information instead of acting on it.
The Solution
Assai Viewport became the central access point for engineering information across the organisation, giving engineers and maintenance teams fast access to trusted engineering information regardless of where it originated.
The platform introduced automated indexing, intelligent tag-based search and smart linking between documents, drawings and maintenance records. Full version traceability and role-based access ensured information remained governed across global operations.
A phased global rollout supported by hands-on training enabled rapid adoption across manufacturing sites.
Results
The measurable improvements were substantial:
- Document retrieval time decreased by 70%
- Duplicate documents were reduced by 80%
- Audit preparation time decreased by 60%
- User adoption reached 95%
- Return on investment was achieved in under twelve months
Engineers and maintenance teams spent less time searching for engineering information, reduced duplicate documentation and prepared for audits more efficiently across global manufacturing operations.
Strategic Impact
Global manufacturing organisations depend on fast, consistent access to engineering information to support maintenance, compliance and operational performance across multiple sites.
By establishing a governed engineering information environment, the organisation improved collaboration, strengthened information quality and created a scalable foundation for continuous operational improvement.
Assai Viewport continues to provide engineers and maintenance teams with fast access to current engineering information, supporting faster, safer and more consistent operations worldwide.